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Everything You Need to Know About kwAI, All in One Place
Find answers to the most common questions about AI-powered sales prospecting, outreach, integrations, pricing, and more.
If you need more help, reach out to our support team anytime.
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General FAQs
1. What is kwAI?
kwAI is an AI-powered sales platform that helps sales teams find, qualify, and engage with the right buyers—automating lead research, outreach, follow-ups, and sales insights. Instead of wasting time on manual prospecting, kwAI ensures reps spend their time closing deals.
2. Who is kwAI for?
kwAI is built for:
✅ BDRs & SDRs – To find and book more qualified meetings.
✅ Account Executives & Sales Reps – To prioritize high-intent buyers and close more deals.
✅ Sales Managers & VPs – To increase pipeline efficiency and track team performance.
✅ Founders & Growth Teams – To scale sales without hiring a massive team.
3. How does kwAI work?
kwAI eliminates the guesswork from sales by:
1️⃣ Analyzing buyer signals – Tracking social signals, online engagement, and activity trends.
2️⃣ Surfacing the best leads – Prioritizing prospects based on AI-driven data.
3️⃣ Generating outreach messages – Creating customized sales pitches in seconds.
4️⃣ Handling objections in real-time – Suggesting data-backed responses to keep conversations moving.
5️⃣ Ensuring follow-ups happen – So no deal slips through the cracks.
4. Can does kwAI integrate with my CRM or other software?
kwAI is designed to be flexible, connecting to nearly any SaaS platform that supports APIs or webhooks. Whether you use Salesforce, HubSpot, or another CRM, kwAI seamlessly integrates into your existing workflow, ensuring that qualified leads flow directly into your sales pipeline.
5. Does kwAI replace sales reps?
No! kwAI is not a replacement for sales reps—it’s a force multiplier. Instead of spending hours researching or guessing what to say, kwAI automates the low-value work so reps can focus on engaging and closing deals.
AI Prospecting & Lead Research FAQs
1. How does kwAI find leads?
kwAI scans thousands of data points across social activity, industry engagement, and online behavior to identify high-fit, high-intent prospects. Unlike traditional lead lists that rely on outdated static data, kwAI continuously updates lead profiles in real time, ensuring you’re always reaching out to the right buyers.
2. Does kwAI prioritize leads?
Yes! kwAI ranks prospects based on AI-driven scoring that considers:
✅ Buyer engagement signals (LinkedIn activity, content interaction, competitor research).
✅ Industry & company fit (Matches your ICP and ideal personas).
✅ Buying intent indicators (Website visits, pricing page views, and decision-maker signals).
This removes guesswork and allows sales reps to focus only on the most likely buyers.
3. Can I customize my ICP and lead preferences?
Absolutely! kwAI allows you to define your Ideal Customer Profile (ICP), target personas, industry preferences, and lead qualification criteria.
You’re not stuck with generic lists—kwAI adjusts in real time based on your best-fit customers.
4. Does kwAI eliminate the need for manual prospecting?
Yes! Sales reps no longer need to spend hours scrolling through LinkedIn, searching databases, or manually filtering lists. kwAI delivers a daily pipeline of fresh, pre-qualified leads, ranked by conversion potential so your team can focus on selling—not searching.
AI Outreach & Follow-Up FAQs
1. Does kwAI write my emails and messages?
Yes!
kwAI automatically generates personalized outreach messages based on:
✅ Prospect’s ICP match & persona (Ensures relevance).
✅ Recent engagement & activity (Mentions relevant triggers).
✅ Best-performing messaging frameworks (Optimized for response rates).
Instead of relying on generic templates, kwAI creates contextual, high-converting messages that sound like you—but better.
2. Can kwAI adjust my messaging for different prospects?
Yes! kwAI adapts your messaging based on who you're reaching out to and their behavior. If a prospect recently engaged with your industry content, kwAI will reference that. If they viewed a pricing page, it’ll adjust the CTA accordingly.
3. Can kwAI follow up with prospects automatically?
kwAI ensures no deal slips through the cracks by:
✅ Tracking prospect activity (Detects when they re-engage).
✅ Recommending the best follow-up time (Based on AI learning patterns).
✅ Generating a timely, relevant follow-up message (So it never feels random).
Instead of sending robotic, pre-scheduled follow-ups, kwAI reacts in real time, ensuring you reach out at the right moment.
4. What outreach channels does kwAI support?
kwAI generates messages optimized for:
✅ Email – AI-powered subject lines, hooks, and follow-ups.
✅ LinkedIn – Custom connection requests and DMs.
✅ SMS & other channels – Sales messaging adapted to your workflow.
This ensures your outreach is channel-specific, high-converting, and tailored to the buyer.
AI Sales Support & Objection Handling FAQs
1. How does kwAI help with objections?
kwAI predicts objections before they happen and provides AI-powered rebuttals based on:
✅ Industry-specific objections (e.g., “We already use a competitor”).
✅ Role-based objections (e.g., “Not my department” for SDR outreach).
✅ Past sales conversations & best-performing responses.
Reps don’t have to think on their feet—kwAI provides instant responses that keep the conversation moving.
2. Can kwAI assist in live sales conversations?
Yes! kwAI acts as a real-time AI assistant, suggesting:
✅ Objection-handling responses as the conversation unfolds.
✅ Next-step recommendations based on buyer behavior.
✅ Follow-up prompts to ensure momentum isn’t lost.
Whether via email, LinkedIn, or a sales call, kwAI helps reps sound confident and prepared at all times.
3. Does kwAI provide AI-powered coaching?
kwAI analyzes messaging effectiveness, response rates, and deal outcomes to provide:
✅ Guidance on what’s working & what’s not.
✅ Recommendations to improve prospect engagement.
✅ Adjustments in messaging to maximize conversions.
Instead of waiting for end-of-quarter reviews, reps get instant feedback to improve in real time.
4. Can kwAI help my team stay consistent in their messaging?
Absolutely. kwAI ensures everyone follows the best sales playbook by:
✅ Providing standardized, high-performing messaging.
✅ Adjusting pitches to reflect buyer intent & objections.
✅ Making sure your brand voice remains strong across all reps.
Pricing & Subscription FAQs
1. How much does kwAI cost?
kwAI offers multiple pricing plans depending on your needs. You can choose between monthly or annual billing, with annual plans including 2 months free. Pricing details can be found on our pricing page here.
2. Can I try kwAI before committing?
Yes! kwAI offers a trial period and early access for founding users who want to experience the AI-driven sales platform before full deployment.
3. What happens if I cancel my plan?
If you cancel, you will retain access to kwAI until the end of your current billing cycle. No additional charges will be made, and you can restart your subscription anytime.
4. Do you offer refunds?
kwAI does not offer refunds for completed billing cycles. However, if you experience any issues, our support team will work with you to resolve them.
5. Can I upgrade or downgrade my plan?
Yes! You can upgrade at any time to access more features or downgrade at the end of your billing period. Changes can be managed within your account settings.
Integrations & Technical FAQs
1. What CRMs does kwAI integrate with?
kwAI integrates with Salesforce, HubSpot, GoHighLevel (GHL), and other leading CRMs to ensure seamless lead management and sales workflow automation. It syncs lead data, activity tracking, and AI-driven insights directly into your CRM so your team can work without switching platforms.
2. Can kwAI work alongside my existing sales process?
Absolutely! kwAI is designed to enhance, not replace, your current sales process. Whether you already have a defined outreach strategy, automated workflows, or a CRM in place, kwAI fits in seamlessly by automating lead research, prioritization, and engagement timing—making your existing workflow faster and more efficient without disrupting your team’s process.
3. Can kwAI integrate with tools beyond CRMs?
Yes! kwAI also integrates with email automation platforms, calendar scheduling tools, and sales engagement software to ensure AI-powered prospecting and messaging fits seamlessly into your sales stack. If you have a specific tool in mind, we can explore custom API integrations to connect kwAI to your workflow.
4. How does kwAI access lead data?
kwAI does not rely on static lead lists. Instead, it gathers data by:
✅ Tracking social signals from sources like LinkedIn and online engagement.
✅ Analyzing industry trends to identify when prospects are actively looking for solutions.
✅ Monitoring buyer activity across various digital touchpoints to surface high-intent leads.
This ensures that every lead kwAI surfaces is fresh, relevant, and sales-ready.
5. How secure is my data with kwAI?
kwAI prioritizes enterprise-grade security and follows strict data privacy compliance standards.
✅ Your sales data is never shared, resold, or exposed to third parties.
✅ CRM integrations are fully encrypted and comply with GDPR, CCPA, and SOC 2 standards.
✅ User-level permissions allow you to control who on your team can access AI-generated insights.
6. How easy is it to set up kwAI?
kwAI is designed for fast and simple implementation—you can be up and running within minutes.
✅ CRM integrations are plug-and-play with minimal setup required.
✅ AI configurations automatically adapt to your industry and sales model.
✅No coding required—simply connect your accounts and start using AI-powered sales automation instantly.
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